We are currently open.
Out of Hours Medical Care – What to do When we are Closed
Book an Appointment at one of our GP Hubs
You can see a GP evenings and weekends. You can book an appointment in advance or on the day. If you are unwell when your doctor’s surgery is closed, you can phone 01372 738373 from 18:00 to 21:00 on weekdays or from 08:00 to 19:00 on Saturdays and 09:00 to 12:00 on Sundays to book an appointment. You will then be seen by a local NHS GP with full access to your medical history.
Book an Appointment and See a GP by Video
See a GP by video with LIVI, weekdays, evenings and weekends. Patients of Eastwick Park Medical Practice can now see an NHS GP by video using LIVI. Get medical advice, prescriptions and referrals on the same day – even at weekends. The service is provided free on the NHS. You can download the LIVI app to your mobile phone or tablet, at the App Store or Google Play. Visit www.livi.co.uk for more information.
LIVI GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.
You can telephone 111 or go online; NHS 111 online 24 hours a day, 7 days a week, 365 days a year. Calls are free from landlines and mobiles. If you need medical advice or help but it is not a medical emergency, you can call 111.
NHS 111 is for when you need medical attention or advice but it is not an emergency. You will be assessed, given advice and directed to the local service that can help you best. This could be A&E, an Urgent Care Centre or Minor Injuries Unit, an out of hours GP, community nurse, emergency dentist or late opening pharmacy.
Why use 111
NHS 111 is a fast and easy way to get the right help. It can also help free up 999 and local A&E departments so they can focus on emergency cases.
How does it work
111 will get you through to a team of highly trained advisers supported by experienced nurses. They will ask questions to assess your symptoms, and give the health care advice you need or direct you to the right local service.
Use NHS 111 if:
- You need medical help fast, but it is not a 999 emergency
- You think you need to go to A&E or another urgent care service
- You don’t know who to call for medical help or you don’t have a GP to call
- You require health information or reassurance on what to do next
For less urgent health needs, you should still contact your GP or local pharmacist in the usual way.
When to call 999
Always call 999 if someone is seriously ill or injured and their life is at risk. Examples of medical emergencies include but are not limited to:
- Chest pain
- Difficulty in breathing
- Severe loss of blood
- Fitting or concussion
- Severe allergic reactions
If it is not a life-threatening emergency or you do not need immediate medical attention call 111.